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FAQ

We provide answers to common questions about our products & services. If you need further assistance, feel free to contact us!

  • Q: What is your minimum order quantity?

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    A: Based on our production efficiency and equipment, our minimum starting quantity is 12000 pcs.

  • Q: What should I do if I want to customize makeup tubes?

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    A: You can send an email to tube@topfeelpack.com, and our representative will contact you shortly.

  • Q: Where is your factory? Can we visit it?

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    A: Our factory is located in China and we warmly welcome you to visit. If you have any needs, please contact us at tube@topfeelpack.com for the visit. 

  • Q:  What surface treatment processes can you achieve?

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    A: We can currently achieve printing processes on the market, such as Golden thread, Gold stamping, UV coating, etc. As long as you propose it, we can meet your needs.

  • Q: How to deal with problems with the products produced?

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    A: We will ensure the quality of our products. If you receive any products with quality issues, please contact us promptly and we will arrange for a new production in a short period of time.

  • Q: Do you have any mature cases?

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    A: We have more than 10 years of industry experience. If you need some detailed cases, you can send us an email to tube@topfeelpack.com and our representative will send you past case references.

  • Q: Do you pay for the transportation cost?

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    A:  We do not pay for transportation costs. Usually, we communicate with customers and they pay for the shipping themselves.

  • Q: Is there any way to reduce costs while ensuring quality?

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    A: Of course, we can reduce your costs by reducing the wall thickness of the hose or optimizing other processes. For specific solutions, please contact us and we will provide you with the best method.

  • Q: Do you provide OEM or ODM services?

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    A: Of course. We provide our customers with OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services.

  • Q: How to ensure the stability and reliability of the cosmetics packaging?

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    A: We have a series of strict processes to ensure the quality of our products, and we also conduct strict quality inspections before sending them out.